At eyintas.shop, we are committed to providing you with high-quality furniture products and a superior shopping experience. If you are not satisfied with your purchase, you may request a return or exchange according to the following policy.
Scope This policy applies to all furniture products sold on our website, including: Chests of Drawers Floor-Length Mirrors Chaise Longues Leather Sofas
Return and Exchange Requests Customers must submit a return or exchange request within 30 days of receiving the product. How to submit a request: Submit a request through your website account or contact our customer service team. Return or exchange requests require your order number, product photos, and the reason for the return or exchange.
Return or Exchange Requirements Products must be in their original packaging, intact, and unused. Accessories, manuals, and gifts must be returned. Return and exchange policies may apply to sale or clearance items; please refer to the product description for details.
Return Process Submit a return request and obtain a Return Material Authorization (RMA) number. Send the product and its original packaging back to the designated warehouse according to the return instructions. Once the product is received and inspected, a refund will be processed within 7–10 business days.
Refund Method Refunds will be made to the original payment method (credit card, PayPal, or other payment method). The refund amount will be the product’s purchase price, excluding shipping and return logistics costs (unless the product is defective).
Exchange Policy Exchanged products must match the original model and specifications. If the requested exchanged product is out of stock, we will provide a refund or wait for notification of a restock.
Shipping Damage or Defects If the product is damaged during shipping or exhibits a manufacturing defect, please contact customer service within 7 days of receiving the product and provide photos or videos. We will arrange a free exchange or a full refund, including return shipping costs.
This website is committed to providing every customer with a safe and reliable return and exchange experience, allowing you to shop worry-free and enjoy a high-quality home life with peace of mind.
